Privacy Policy & Data Notice

Last Updated: October 2026

1. Information We Collect

When you call our emergency referral dispatch hotline or submit an online emergency triage intake form, we collect information necessary to facilitate contractor matching:

• Your contact telephone number and full name
• Your property address, neighborhood, or zip code
• Details regarding the active roof leak, roof type, or storm damage severity

2. How Your Information Is Used

The information you provide is utilized solely to route your inquiry to independent local roofing contractors serving your geographic Houston submarket so they may contact you regarding your emergency.

3. Data Sharing With Third Parties

We do not sell your personal data to non-participating third-party telemarketers. Your intake details are transmitted strictly to participating independent roofing contractors who have the operational capacity to respond to your request.

4. Telephone Communications & TCPA Consent

By submitting an online triage form or placing a phone inquiry, you provide express written consent for RoofExpertUSA and its network of independent service contractors to contact you at the telephone number provided regarding your roof inquiry via telephone call or SMS text message.

5. Security

We maintain standard technical and administrative safeguards to protect user information transmitted through our static web assets.